Sun, shared practices, software and services. It was a heady mix for lucky delegates at Cegid Connections 2019 in Madrid this May (15th to 17th). Over 450 participants joined us from all over the world – customers, partners, journalists and speakers. They came to learn about our latest products and to be inspired about the future of retail, enabled by unified commerce technology.
Opening the event, Tania Oakey, Cegid’s Retail Marketing Director spoke passionately about the challenges – and opportunities – faced by the global retail industry. “These are exciting times for retail – probably the most exciting our industry has ever experienced,” she said. “Because – we are in the midst of a retail revolution – an omnichannel and unified commerce revolution. Consumers have never been so demanding. We want to shop, purchase, return anywhere – on the web, in your stores on a mobile device, on social media – everywhere in the world. And, of course we want to do that faster, further, better!” She and colleagues on the main stage explained that, over the next few days they would demonstrate how, together, this can be achieved. Cegid Connections offered an action-packed programme. There were main stage sessions, keynote speakers and a choice of workshops. These were designed to help delegates anticipate retail trends, consider solution roadmaps, and learn best practices.
Of course, clients and partners in the audience were also eager to hear about the launch of new Cegid solutions and to find out how to get the most from their existing solutions. In the spotlight was the newly launched product – Distributed Order Management – taking OMS, Order Management even further. This has been designed to enable retailers to make full use of their stores in the fulfilment process, optimising and managing supply chain processes and decisions, and omnichannel picking for reservation. There have also been major releases for Shopping, MPoS and Orli-products that generated lots of interest at the event. Visiting retailers were particularly eager to see how new elements of the software can be put to practical use in the live retail environment.
Cegid thought it would be fun to offer speed dating-style ‘speed meetings’ at Cegid Connections. These accelerated 10-minute sessions with Cegid Retail teams and partners could be pre-booked via the Cegid Connections App, and they proved a hit!
So, Retail connections turned out to become a platform for exchanging experiences and best practises. Get to know each other and start new projects and cooperation. And this worldwide. We see forward to next connections in two years.